Your Well-Being Is Our Priority

Responsible Gaming — Our commitment to safe gaming at 345db

345db believes gaming should be fun, not stressful. We are committed to helping you play responsibly — with limit setting, self-exclusion, and mental health support all available in one place.

18+ Adults Only
24/7 Support Services
5+ Protection Tools
100% Free Support

What Is Responsible Gaming and Why Does It Matter

Responsible gaming means enjoying gaming as a fun form of entertainment — knowing your limits, staying in control, and protecting your personal and financial well-being. At 345db, responsible gaming isn't an obligation — it's at the heart of everything we do.

Online gaming and betting are a popular form of entertainment for millions of people. For a small number, however, it can become a problem — when playing is no longer fun but turns into a habit or addiction. 345db has dedicated measures in place to identify these risks early and provide the support that is needed.

We believe that creating a healthy gaming environment is not only our ethical responsibility — it is our business commitment. That is why 345db offers dedicated responsible gaming tools, limit-setting options, and a trained support team, all completely free of charge.

Remember, responsible gaming doesn't mean stopping — it means playing smart: sticking to your budget, managing your time, and making calm, clear-headed decisions. 345db is with you every step of the way.

Core Principles of Responsible Gaming

345db's responsible gaming policy is built on a set of core principles. Following these principles keeps gaming enjoyable at all times.

  • Set a Budget: Decide in advance how much you are willing to spend daily, weekly, or monthly. Never bet more than you can afford to lose.
  • Respect Your Time Limits: Set a fixed duration for each gaming session. Playing for hours on end never leads to a good outcome.
  • Play for Entertainment: Do not treat gaming as a source of income. It is entertainment, not an investment.
  • Consider Your State of Mind: Avoid gaming when you are angry, upset, intoxicated, or under stress.
  • Don't Chase Your Losses: Chasing losses by placing larger bets is a dangerous habit.
  • Take a Break: Taking regular breaks keeps your mind fresh and helps you make better decisions.
  • Spend Time with Family and Friends: Keep a healthy balance between your social life and gaming.
  • Seek Help When Needed: Losing control of your gaming is nothing to be ashamed of — asking for help is a sign of courage.

Quick Check

Ask yourself the questions below. If you answer "Yes" to even one, consider seeking support.

  • Struggling to control your gaming time?
  • Are you playing more to chase losses?
  • Are you cutting into family time or work to play?
  • Are you borrowing money to fund your gaming?
  • Are you lying about your gambling?
  • Are you experiencing mood changes or sleep problems?

Instant Support

If you feel you need help right now, our support team is always ready to assist.

Live Chat: 24/7 Support Available

All information is kept strictly confidential. We do not judge — we are here to help.

Responsible Gaming Tools

6 Powerful Tools to Keep Your Gaming in Check at 345db

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it can be reduced immediately — but increasing it requires a 7-day waiting period, for your own protection.

Session Time Limit

Set a time limit before starting a gaming session. When the time is up, 345db will automatically alert you — so you can take a conscious break.

Cooling-Off Period

Need a break for a while? Temporarily close your account for anywhere between 24 hours and 6 weeks. During this time, no gaming or deposits are possible — give your mind a rest.

Self-Exclusion

For long-term concerns, you can self-exclude for 6 months to 5 years. During this period, your account will be fully suspended and no promotional messages will be sent.

Set a Loss Limit

Once you have lost a set amount, gaming will stop automatically. This removes the chance of playing beyond your budget on impulse.

Gaming History and Reports

View your complete gaming history, win/loss stats, and spending breakdown at any time. Stay aware of your own habits.

Signs of Problem Gaming

Seek Help Promptly If You Notice These Signs

Personal Warning Signs

Losing Track of Time: You have been playing for hours and have no idea how much time has passed.

Restlessness and irritability: When you stop gaming, you feel irritable, anxious, or restless.

Sleep and appetite problems: You are playing instead of sleeping at night and neglecting meals and rest.

Lying: You are hiding from family or friends how much you are playing or losing.

Unable to focus on anything else: Gaming is getting in the way of work, studies, or family responsibilities.

Financial Warning Signs

Overspending: You are spending beyond your monthly budget on gaming and struggling to cover essential expenses.

Borrowing: You are borrowing money from friends, family, or the bank to keep gaming.

Chasing losses: Placing more bets to try to recover money you've lost.

Dipping into Savings: You are spending savings set aside for the future on gaming.

Hiding financial difficulties: You are hiding gaming-related financial problems from your family.

Keep in Mind

Do not ignore even a single one of the signs above. The first step toward responsible gaming is acknowledging the problem. The 345db support team is ready to help you in complete confidence.

How to Self-Exclude

Secure Your Account in 5 Simple Steps

  1. Log In to Your Account

    Log in to your 345db account and go to Profile Settings.

  2. Open the "Responsible Gaming" Section

    Go to the settings menu, find the "Responsible Gaming" option, and click on it.

  3. Choose Your Exclusion Period

    Choose the duration that works for you — 6 months, 1 year, 3 years, or 5 years.

  4. State a reason (optional)

    Letting us know why you are self-excluding helps us support you better. However, this is not mandatory.

  5. Confirm

    Confirm with your password. Your account will be suspended immediately and a confirmation email will be sent.

If you attempt to open a new account during your self-exclusion period, it will be detected and blocked. For direct assistance, contact us at [email protected].

Our Protection Tools

The 345db Responsible Gaming Toolkit — In Your Hands

Deposit Limit

Set a daily, weekly, or monthly deposit cap.

Time Limit

Set a maximum session duration.

Loss Limit

Automatically stops when you reach a set loss amount.

Cooling-Off

Take a short break of 1–42 days.

Self-Exclusion

Long-term self-exclusion from 6 months to 5 years.

Real-Time Alerts

Instant notification when you are approaching your limit.

Gaming Report

View your full gaming statistics.

24/7 Support

Get help in Bengali for any issue.

Protection of Minors

Our Commitment to Keeping Children and Teens Away from Gaming

18+ Age Verification System

Age verification is carried out at the point of registration on 345db. We strictly prevent anyone under 18 from opening an account — not just because it is required, but because we genuinely believe minors should be protected from gaming.

If you are a parent and believe your child is using 345db, please contact our support team right away. We will take immediate action.

  • Date of birth verification is required at registration
  • Suspicious accounts are subject to additional identity verification
  • Immediate account closure upon identification of a minor
  • Deposited funds are returned

Parental Control Software

If you have children or teenagers at home, we recommend installing parental control software on your devices. These tools can block online gaming sites and monitor internet activity.

You can also use the built-in parental control settings on your device or browser. Keeping your child's internet use safe is a parent's responsibility — and we are here to help you meet it.

Advice for Parents

  • Use passwords and locks on your devices
  • Check your internet browsing history regularly
  • Talk to Your Child About Online Safety
  • Install a Parental Control App
  • Block Access to Gaming Sites
  • Restrict Access to Online Transactions
  • If in Doubt, Contact Us

For parental concerns: [email protected] — responses within 24 hours.

Frequently Asked Questions About Responsible Gaming

What Our Users Want to Know

Log in to your 345db account, go to Profile Settings, and click on the "Responsible Gaming" section. There you can set deposit limits, time limits, and loss limits. Reducing a limit takes effect immediately, but increasing one requires a 7-day waiting period.

Your account can be reactivated once the self-exclusion period ends. No new accounts can be opened during the period. Once it expires, our support team will reach out to confirm that you are truly ready to return.

A cooling-off period is a short-term break (1–42 days) designed for a minor pause. Self-exclusion is a long-term solution (6 months–5 years) for when gaming has become a genuine problem. In both cases, the account is completely closed.

Alongside the 345db support team, we encourage you to seek help from a mental health professional or counsellor. Talking to family and trusted friends can also make a real difference. If needed, we can connect you with the right resources.

Absolutely. Our platform follows international responsible gaming standards and our support team is specially trained. We believe long-term relationships are built on trust and safety — which is why responsible gaming is part of our core business strategy, not just a compliance checkbox.

Play Responsibly, Enjoy Every Moment

Gaming at 345db means a safe, controlled, and enjoyable experience. Join today and play on your own terms.

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